Mail Us [email protected]
Call Us +91 9911844499
Contact Us
Mail Us [email protected]
Call Us +91 9911844499

Overview of the company

Iraqi Airways, the national airline of Iraq, serves as a crucial link connecting the country to various international destinations. As their dedicated General Sales Agent (GSA) in India, we handle their GSA operations, ensuring seamless ticket sales, marketing, and regulatory compliance.

Challenges

Meeting High Season Demands and Operational Complexities

During the peak travel season, Iraqi Airways faced a multitude of challenges in accommodating the increased passenger demand. The primary obstacles included:

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Limited Seat Availability Iraqi Airways needs more seats for the peak season's increased number of travelers.

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Flight Slot Allocation Securing flight slots at busy airports was challenging.

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Overflying Permissions Obtaining permissions for extra flights was a complex and time-consuming process.

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Ad Hoc Ground Services Iraqi Airways needed more seats for the peak season's influx of travelers.

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Human Resource Management Efficient resource management was crucial to meet the manpower needs for the additional flights.

Solutions

A Comprehensive and Expertly Orchestrated Approach

Recognizing the criticality of addressing these challenges and ensuring a seamless operation, we devised a comprehensive solution that encompassed various aspects:

  1. Securing Additional Seat Approvals: Through our extensive network and expertise, we successfully obtained the necessary approval for Iraqi Airways to operate with additional seats, surpassing the bilateral agreement between Iraq and India. This allowed for increased passenger capacity during the high season.
  2. Navigating Complexities: We meticulously handled the intricacies of obtaining overflying permissions from multiple countries, ensuring compliance with international regulations and protocols. Our specialised expertise facilitated a smooth and timely process.
  3. Managing Ad Hoc Ground Services: We expertly coordinated ground services, including crew stay and allowances, inflight catering, and other logistical arrangements. Our close collaboration with reliable partners ensured impeccable service quality and seamless operations.
  4. Human Resource Planning: Understanding the importance of human resource management, we efficiently addressed the manpower requirements for the additional flights. Our strategic approach optimised crew utilisation and ensured adequate staffing throughout the operation.

Results

Exceeding Expectations and Driving Revenue Growth

The implementation of our comprehensive solution yielded remarkable outcomes for Iraqi Airways. Within a short span of time, the airline successfully accommodated approximately 5,000 additional passengers. This translated to an impressive revenue increase of 83% above their regular earnings.

By overcoming the challenges associated with limited seat availability, flight slot allocation, overflying permissions, ad hoc ground services, and human resource management, Iraqi Airways achieved unprecedented growth and profitability during the high season.

83% increased revenue

5,000 additional passengers

Conclusion

A Successful Partnership Enabling Growth

The successful case of Iraqi Airways exemplifies our commitment as their dedicated GSA partner to delivering transformative solutions and unlocking new opportunities. By addressing the complexities associated with high-season demands, we empowered Iraqi Airways to surpass revenue expectations and enhance their market position.

As a leading GSA in India, we continue to provide end-to-end solutions, expertly navigating regulatory landscapes, optimising operations, and fostering long-term partnerships. Contact us today to discover how our specialised expertise and tailored approach can elevate your airline business and drive exceptional results.